In line with the aim of becoming a leading global brand in our sector by developing new technologies and strategies;

 

OUR ISO 9001 QUALITY MANAGEMENT SYSTEM POLICY

• To increase the previous year's Sales Turnover in order to realize financial growth by continuously increasing its current market share.

• Increasing the production amount compared to the previous year in order to meet the demands of the market,

• Carrying out improvement studies by evaluating customer satisfaction and complaints,

• To closely follow and implement technological developments in our sector and to meet customer expectations by making cost reduction studies,

 

ISO 14001 ENVIRONMENTAL AND ISO 45001 OHSAS MANAGEMENT SYSTEMS POLICY

• By using natural resources (raw materials, energy, water, etc.) efficiently, to reduce the amount of water and electricity we consume in our total activity areas according to the rate of production every year,

• Reducing the wastes generated during our production, enabling them to be recycled and re-evaluating them, keeping the annual scrap sales amount below the production amount,

• To prevent environmental pollution (Air-Soil-Water-Noise) by legally disposing of our wastes with the Waste Management Plan,

• To make working environments safe, healthy and environmentally sensitive through ISG-ENVIRONMENT board meetings with the participation of employee representatives for accident-free production.

• To protect the health and work safety of all our employees, including subcontractor personnel, interns and visitors, who are in our work area,

 

ISO 27001 INFORMATION SECURITY MANAGEMENT SYSTEM POLICY

• To protect the availability, integrity and confidentiality of information by reducing the impact of information security threats,

• To prevent interruptions that may occur in critical business processes, to make the processes work again within the targeted recovery period in cases where they cannot be avoided,

 

ISO 10002 CUSTOMER SATISFACTION AND COMPLAINTS MANAGEMENT SYSTEM

• To ensure and increase customer satisfaction,

• Customers can easily communicate their complaints or requests.

• To evaluate complaints and requests fairly, transparently and carefully,

• Ensuring customer satisfaction by making customer feedback as soon as possible,

 

OUR SOCIAL RESPONSIBILITY AND ETHICAL RULES POLICY

• Regardless of language, religion, race, gender, political opinion, sect, age and physical discrimination among our employees; to ensure that they work in harmony in a safe and healthy environment,

• To ensure that our employees and related parties work within the framework of ethical rules,

 

GENERAL

• To conduct drills twice a year in order to be prepared for cyber attacks against emergencies and natural disasters,

• To increase the average training time per employee in order to meet the needs and expectations of the institution at all levels of our business,

• To identify our dangers and to evaluate the detected risks, to allocate resources to minimize or eliminate them, to reduce the probability and effects of the risks by conducting studies,

• To fulfill the current legal requirements and other conditions

• To ensure and execute applicable conditions by constantly monitoring the effectiveness of our management systems and making necessary continuous improvements,

• To produce social responsibility projects and to support existing projects